Norton 360 Informative - Is Norton causing my problems??
Sometime ago I wrote a review on Norton 360 saying I LOVED, LOVED, LOVED it. I now have 196 days left on my subscription and am beginning to wonder?!?! I DO really like Norton's, it runs in the background, it has caught viruses and Trojans BEFORE they could harm my computer in fact, I have NEVER been infected. It notifies me instantly. So far it has worked better than ANY antivirus program I have ever tried. HOWEVER, and that's a big however, since I installed it I have gotten the "blue screen of death" approximately 6 times (in about 5 mos)..now, I am lucky in that my computer can repair itself, then it tells me what caused the problem. I have noticed the list of repairs usually has the words "Norton" in the info line. What usually happens is before I shut down, my screen suddenly goes transparent WHITE and I have to wait for the computer to respond. When it does, it works as it normally does, BUT when I turn it on the next day..BLUE SCREEN OF DEATH!!! Computer does repair and all is well, but what is causing this? I am thinking that I should just remove Norton, but it's hard to remove something I was given for free to test and with 196 days remaining to boot! But if this happens one more time, Norton's will be gone..anyone else ever had this problem?
UPDATE: Ok, so I have been trying to contact Norton thru it's Customer Support but everytime I do I am told that my email exceeds their maximum..I have tried to shorten it and the only thing it will accept is ONE SENTENCE!!! So ....any ideas?