Aflac Complaint - Very Disappointed!!
I am very disappointed and feel I was lied to and scammed to believe Aflac is something great when in fact it is NOT!
Like normal a representative came out and presented all the Aflac policies to me and my co-workers. Eric made them sound great! I had been having trouble with my hands, so when he asked if I would be interested in Short term disability I let him know that my hands are falling asleep a lot and I think it might be due to carpal tunnel syndrome. He told me that I should definitely get it but I have to wait until June to get the surgery done (this was in January) so it does not seem as pre-exsisting. I told him I would. I did not get the surgery done until August and was told today, after waiting over 30 days, that my claim has been denied because in April I went to the Dr. for symptoms of my hand falling asleep. He made it clear I had to wait until June to get the surgery done which was fine but I asked him at least 3 times if I go to the Dr will I get denied and he repeatedly told me NO. I was LIED too! Now I am responsible for a $4,000.00 bill and not paid a dime for any lost wages. I am disgusted and cancelled my policy right away. Oh and I have another policy with them and was told I have to wait 90 days before the end of the year to cancel but was never told that when I signed up. So now they are continuing to take my money and I don't get crap from them. Nice. Horrible DO NOT sign up! All you will get from Aflac is stress and a headache!