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Care Credit Complaint - AVOID care creddit unless you have a lot of extra cash - medical credit card

medical credit card - Complaint
Review by niloniak on 2010-09-16
I just spoke top "customer service" on GE money bank because m August payment of 3times the required amount did not post on my billing statement and they charged me a $25 fee for not making an August payment – the amount due was $43, I paid $150. The first person I spoke to said it was because my July payment was late – they received it and posted it 4 days later; after my due date. This is of course my fault. She transferred me to s supervisor – all her own idea – who may be the snottiest, rudest, most obstructive woman I have EVER spoken to – and I used to do telemarketing. The fist thing she said – I am not kidding – was “Why exactly did you think you needed a supervisor??” It got worse from there. The jist of it – if I get this right – is I was charged a late fee for paying early; they will NOT credit overages as payment until the end of the billing cycle so it oes not appear on my statement; you cannot have an updated statement (the automated phone message says you can); and I cannot change due date so I can actually pay the bill in a timely way for me instead of having to artificially delay my payment until their due date to avoid a late fee (?????) I have to receive the bill - hold the bills for at least a week - then pay it or it will credit to the previous billing cycle and I will get another late fee. Even though I am paying two and three times the amount due, the compnay will charge me a late payment fee every month my payment is not posted - on their end - on the 7th or 8th.
Comments:
Posted by Alain on 2010-09-17:
I think I'll just stick to dealing directly with a healthcare provider if I need to arrange any payment plans. Thanks for the review. I never knew about a 'medical' credit card until I looked at the Care Credit website. I'll take your advice and stay away from them.

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