General Electric Company Complaint - GE Profile Refrigerator is a disgrace!
In July of 2007, my husband and I purchased a counter-depth GE Profile fridge at Pacific Sales in Torrance, CA. The fridge is side-by-side with a door water/ice dispenser. In the summer of 2009, the fridge stopped being cool. We called a repairman who told us the fridge was made in Mexico, and that all the fridges made in Mexico tend to have this problem. The repairman said that the only thing we could do is replace the motherboard, at a cost of $600-700, but that doing so would provide only a 50/50 chance of fixing the problem. We decided to think about it, and the fridge cooled down and was okay for a few weeks, and then warmed up, and it's been cycling like this since the summer of 2009. I just couldn't get up the nerve to spend $600-700 to replace the motherboard when the repairman couldn't promise more than a 50% likelihood of this fixing the problem. So, we've used our garage fridge for everything that needs to be cool (using the GE Profile for things like fruit and condiments). However, the freezer on the GE Profile is now on the fritz too. When I took the ice cube bucket out yesterday, a ton of water spilled all over my favorite suede boots. So, I've had it!!! A fridge should last more than two years. It seems like fraud to sell a fridge for $2,000+ and not inform people that it's shelf-life is only a couple years.