Marriott International Complaint - Residents Inn Marriott at Glenwood Springs, CO - Long term stay hotel
Long term stay hotel - Complaint
GLENWOOD SPRINGS, COLORADO -- This place has only been open 3 months so it is brand new and really nice. I feel it my responsibility to warn other pet owners to not go there. The manager was very rude and full of herself about our dog. After one bark almost kicked us out or threatened to, we were holed up in room entire vacation. In addition they misrepresented info about the rate. We had spent a lot of money and got some very rude people. They struck me as High School grads that had worked their way up and now were going to show the world they ruled it. I could not get over how rude this manager was, a short, rude ethnic woman that has no business in hospitality. Go if you must but get anything they say that is important, in writing because I caught them in several lies. Very disappointed in Marriotts choice of management.