CIGNA Corporation Complaint - Cigna short term disability insurance
This company is a waste of time. As others on the web have stated, they don't want to pay. I have had exactly the same experience as others. Took two months to get paid for the first month only. Then they tried to close my case. (I had a rotator cuff injury and drive truck for my job). My personal doctor recommended rest and anti-inflammatories. Cigna actually insisted I get an MRI (@ my expense), and do PT. My doctor said no PT yet (at that time). Let it heal. MRI showed a tear. Still no more money. Cigna tried to close the case again. Wanted me to see an orthopedic doctor. Okay, I did. He said -probable past tear (healing now), and lots of inflammation, causing tendinitis and bursitis. Rest, light PT and lots of anti inflammatories-go back in a month to see how things are. STILL no money from Cigna. Can't afford the co-pays for PT, have to do at home. Can't pay my bills, but DOT law requires me to have a clean bill of health, which I'll have hopefully in a month...but still no $$ from Cigna, not for the months I was off. Every week, it's : oh, we didn't get that paperwork (lies-asked doctors, they sent it all). Oh, the "nurse" is reviewing it. Oh, we want you to do this. They actually were telling me what to do for treatment, etc! What is there to review? You paid me a partial payment, thus agreeing to my condition. Now I am trying to finish the treatment and go back to work, but you won't pay me anymore, and yet again are trying to close the case. I am not a deadbeat, nor greedy. I want to go back to work, pain free. I don't want to try and live on disability (half of what I normally make). But I bought your insurance to help me get by if I was hurt. I am so in the hole now, I am going back to work before I am healed. Can't afford to stay home. Will probably now have this pain for years as I won't be able to let it heal. Thanks, Cigna. Your website says you not only relieve financial worries, but help with peace of mind, etc. Ha, I can't even sleep anymore worrying about my bills, family, expenses, etc. I am facing losing my health insurance, phone, car, etc. Thanks Cigna.