newegg Compliment - Newegg.com Excellent Customer Service and Warranty Service
About six months ago I purchased a hard drive MP3 player from newegg.com wich only came with a 90 day warranty. Newegg offered a 1 year warranty for $12.99. I was reluctant about it since most extended warranties through the sellers stores are usually useless but went for it since it was only 13 bucks. Well, my player had a hard drive failure (may have been due to it being dropped). I sent it in to newegg and got some of the best service ever. I was emailed as soon as the package arrived and again once it had been processed. Since the same model was not currently in stock I was offered an equivalent model or my money back. By the time I had researched and decided on the equivalent one offered, it too was out of stock so the service rep apologized and quickly credited my original payment method for a full refund. I would highly recommend Newegg.com for anyone looking to purchase a computer or related parts! Thanks Newegg!!