Avon Products Informative - Selling Avon
If only the general public knew just how much Avon Products Inc. truly cares about the Representatives and their customers, they would be amazed.
Just find another company/store who will give credit for items that they ordered in error, customer changed their mind, wrong size ordered etc...who will give INSTANT credit on the item as far back as 12 months, with no questions asked, AND then allow 3 1/2 months to allow the Representative to return the item!!
As stated in prior review by: ibunique on 9/5/2010, Avon is a business! Representatives are 'business owners'. No matter what type of business you own, it takes much dedication and hard work to be sucessful.
They are not employees of Avon, and the Customer Service Specialists go through intensive training for 8 weeks before being allowed to serve the Representatives.
Avon supports so many charities and public awareness groups. Several examples of these are: Breast Cancer, Domestic Violence, our proud Service Men and Women of the Armed Forces.
I find it so very sad that the critics of Avon Products, fail to recognize the hard work and dedication of Avon and their Customer Service.
The next time you try to get a refund for a purchase from any other company (such as Wal-Mart, etc.) that you purchased 9 months ago, with no receipt, just remember some of the above information.
The Customer Service specialist work sometimes 10-12 hours per day. Especially during Holiday Season. They work hard to satisfy each and every call they take.
Those people are well aware that Representatives deserve World Class Service, and do everything within their power to provide it.
Problem is, "you just can't make everyone happy all of the time". And, of course, there are just some people that no matter what you do, NOTHING would ever satisfy them anyway.