Economy Car Rental Complaint - Economy Rental Car San Jose Airport - You will be sorry
COSTA RICA -- I wish I had read the reviews before I booked with Economy Rental Car at San Jose Costa Rica Airport. Not only did the car cost me fully 3 times (after they added in all the insurance) the quoted price, they took a $998 deposit from my bank account and told me that it may take them up to 30 days to refund it after I returned the car! It would seem that, having immediately taken the money (not just a pending transaction) they could refund it, but, no- they said they have to send a release to the main office and then the main office has to process it! Then, even more scary, and truly affecting my whole trip - they told me I had to sign a BLANK, UNDATED accident report. I didn't want to get stuck in San Jose by myself without transportation, so I signed it - when I asked for a copy, I was told I couldn't have one! That would seem to indicate that they know what they are doing is inappropriate, if not illegal!
I have yet to receive a refund of my $1000. My trip has been affected by this blank form floating out there, for them to use at whim. You do not want to rent from this company, EVER.