CTI Inc Compliment - Amazed - Sears Bill

Review by Samy08 on 2010-09-18
On September 16 I called CTI Inc in re to my mothers Sears bill. My mother is 89 years old & ever since I can remember has paid all of her bills on time. Well we received a call from CTI from a representative who stated my mom had a debt in collections for her Sears card. My mother may be old but she remembers that she had already paid this bill. My mom was transferred to a Mrs. Ramos who handled the dispute call as if it was her own mother. She was helpful, Informative and knew her stuff. This is so different from the way we were treated when we called Sears directly especially coming from a collection agency that I had to just put it out there.
Comments:3 Replies - Latest reply on 2010-09-19
Posted by Alain on 2010-09-19:
Thank you for posting a well deserved compliment!
Posted by jktshff1 on 2010-09-19:
2nd Alain
Posted by Pepper on 2010-09-19:
=) ++++

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