Teaching Things / Smart Packs Complaint - Order paid in full, never received in full
BRITISH COLUMBIA -- In June of 2010 I received an order form from my childrens school. I could order everything on their supply list along with back packs, lunch bags and water bottles of their choice and it was all to be on their desk on the first day of school, Aug 30th 2010. I took full advantage of the offer, filled out the form, paid my money and still, four weeks into the school year, have not received all of the supplies. My children, along with many others in the school, have received some of the most basic things, pencils, notebooks, things like that, the more expensive things were not received.
The school has been trying to get some satisfaction from the company but to no avail. They will not return any calls. The message keeps changing to say the supplies will be received at a later date.
I have left 6 messages and 4 emails for someone from the company to contact me and no one ever has.