Travelocity Complaint - Bad Service
DSA, ARIZONA -- I booked a ticet through Travelocity. I booked an international flight ticket and when they booked they booked with 20 KGS. Normally for international flight travels the wight that is allowed is 23 KGS 2 bags but they booked with only 20 KGS bag. Then I called the airlines to change the weight but they said I can do thru only Travelocity. When I called Travelocity they informed they can do nothing from their end.
The call is being transferred to call center in India, but no one is resolving the call I was put on hold for 3 hours but was not resolved. At last I paid cancellation fee of 110.
Don't ever use Travelocity the customer care agent are very worse.
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