Home Depot Complaint - Delivered non-working freezer - would not replace
We bought a GE freezer online and Home Depot delivered it on Sat. They plugged it in and said it would take 4 hours to cool down, and the delivery guys left. The freezer ran from 5:PM Sat until 8:AM Sunday and remained the same toasty warm temp the entire time. I called Home Depot and said you delivered a non-working freezer. I asked them to come pick it up and replace it with one that works. They refused and said we must have GE send a repairman to repair the freezer. So I must take off work to accommodate the 4 hour window I have been assigned for the repairman to come fix what never worked to begin with. Of course they do it when it is convienient for them, not the customer. I will never again shop Home Depot. I did not buy from GE, I bought from Home Depot and I expected them to stand behind the sale. They don't.