Vanderbilt Mortgage Complaint - I have had enough of Vanderbilt Mortgage - Home finance company

Home finance company - Complaint

Review by pissed@vanderbilt on 2010-09-20

MARYVILLE, TENNESSEE -- Where do I start with these low life's. Lets see I got a loan for 38,000 on my home 4 years ago. So that means I have been paying 525 a month for 4 maybe 5 years now. Do you know how much they say I owe them still an no its not a interest only loan,38,500 more then the dam loan. That's just for starters, they call as many as 5 to 6 times a day cellphone, work phone, house, an yes even search to see what neighbors were around me, got their numbers an told them to give me a message they called. None of my neighbors are on my list of contacts so they had no right calling them. when you do call them back an actually get a hold of someone, they are the most unprofessional rude, have no idea what they are doing people I have ever talked to. You can call them back the same day an talk to someone else they give you a totally different answer. Here is the best part for many months they have not been applying my money sent to the account, straight to unapplied funds...They even went so far to send me repo papers an gave me a court date to appear to try an save my home. They sent me papers stating that I qualify for help an to call such an such number for assistance. We call an guess what they say they have no programs like that. Well I got the money by using my entire paycheck an my wife's paycheck an borrowed the rest to get it caught up to what they say I owed them. We sent it via USPS certified mail an overnight shipping, they signed for it an never applied the money to the account, still in unapplied funds. Then we finally get a call from somebody that actually knows something an she says that we are currently 3 payments ahead not behind an haven't been behind, has no record of the repo papers that was sent an nobody there has ever seen an account screwed up as much as mine an the worst part nobody knows what 2 do. Besides this they totally destroyed my credit. So all the complaints here I will have you to know that I am suing them for the most I can possibly get from them. I requested the payment history an I have an as well as many other people never seen such a f***ed up mess in all my life. I always thought the more you pay on something the less it costs not my home....I hope they have to change the name from Vanderbilt Mortgage to Williamsen Mortgage the S. O.Bs..Oh another thing they like to hold your money orders to the day after the due date that way they can get late fees on it as well....I have lots of other things I could put down but you get the point..STAY AWAY FROM THESE SORRY S. O.Bs!!!!!!!