U.S. Passport On Line Complaint - U.S. Passport On Line Cancellation Fee RIP OFF
I needed to renew my passport within just a few week's time. I found U.S. Passport On Line (uspassportonline.com) and began the process. After realizing just how much extra money they were charging for this process, and how much paperwork and hassel it was going to be I decided to cancel my order -- only about 2 minutes after I'd placed it. They didn't have to start anything, or do anything for me -- but yet they charged me a $45 cancellation fee. Really?? What a bunch of crooks, I don't recommend them to anyone, and highly recommend that you use the U.S. Department of State website (http://travel. state.gov/passport/passport_1738.html). They are much more reasonable, and don't require all the paperwork and notarizations that U.S. Passport On Line does.