Dollar Rent A Car Systems, Inc. Complaint - Blamed for Damage - Vehicle Rental
To this date, I have contacted Dollar Thrifty several times about this matter. I have received phone calls and letters stating that I damaged a rental vehicle on 6/8/2009. This damage allegedly occurred well over a year ago. I did not receive any correspondence from Dollar Thrifty until 4 months after the date of this rental. Well past any reasonable grace period. At the time of the vehicles return, I was given an all clear from the employee of Dollar Thrifty stating that the vehicle was in good condition and was told buy the employee to "thank you and have a nice flight". I am being blamed for damage to a rental vehicle that did not occur while the vehicle was in my possession. I will never use Dollar Thrifty again. Tired of the harassment, and will use any other agency available when in need of a rental. I have spoke with several individuals at this point. All telling me "not to worry about anything, we will take care of this you should receive no further calls about this matter". Yet, I continue to field phone calls over this non existent matter.