Discounts-electronics.com Complaint - Discounts-electronics.com is a rip-off

Review by JLCoker on 2010-09-20
SPRINGDALE OR LOS ALTOS, CALIFORNIA -- I was initially very satisfied with their fast shipping and the price, until I contacted their customer service for minor issue of "missing recipe booklet." Their custormer representative (Sheryl) tried to avoid the matter by stating that their website does not advertise the product to include recipe book, when the box itself says that it supposed to include it. Later, they (Johm-with thick Indian accent) tried to avoid the issue again, telling me to contact the manufacturer myself, even after I told them that the box was obviously previously opened. It was supposed to be just a simple little thing but discounts-electronics.com really disapointed me by handling the issue.
Comments:1 Replies - Latest reply on 2010-09-21
Posted by rockfishing on 2010-09-21:
Did you contact the manufacturer? What did they say? Did they replace the recipe book? I don't see how you got ripped off if you didn.'t follow through with your complaint

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