Oreck Complaint - Bad Customer Service
I purchased another Oreck vacuum cleaner for all my sins, it has broken down numerous times, with the belt going at least three times in the past 6 months - when I spoke to customer service about this they didn't care and said that it was probably due to my carpet .....WRONG I have tile floors (at the house that this particular Orack is kept), and my rugs I am very careful with - they didn't care - my vacuum actually fell apart and was in the shop for nearly 4 weeks whilst they said they were waiting for a part. Think very carefully before buying an Oreck. When we purchased the Oreck we were told by the sales man that some carpet manufacturers were not going to guarantee the carpet if a Dyson vacuum was used instead of an Oreck.
I see other people are having big problems with their Oreck too - I had a Dyson for 5 years and no problems, I gave it to my daughter, wish I hadn't now as she is still very happy!