Wellsfargo Complaint - Overdraft fees Games!!
FORT WORTH, TEXAS -- It's amazing that after over 13 years with a bank we will be moving our money else where. I recently ran into a issue with them where I had to use a cash advance to take care of some unexpected bills. Well they already charged ridiculously for the service but on top of that they with drew the month back too early on an another deposit that i made to the bank. Usually what would happen is that they would wait for the next pay period to take the money out no big deal....but no that is not what happnened.Their response was "sorry sir anytime that you make a deposit over 100 dollars we automatically add that to the funds that you borrowed". That doesn't make any sense, I deposited more money to be able to cover some additional bills and now your going to hit me up for it? Well sir what we CAN DO FOR YOU IS..... YOU CAN ACTUALLY ASK FOR ANOTHER CASH ADVANCE WITH OF COURSE ANOTHER FEE TO TAKE CARE OF YOUR ISSUE". SOO pretty much borrow the money that I just deposited again that was my money so that you can now add a fee to it? Why didn't you just leave my money alone? Well sir..and again I got the answer that they read from their script. What is sad is that i did make the additional cash advance i needed to make sure that they didnt charge me any more additional overdraft fees. Well gues what? I check it tonight and WHAT DO YOU KNOW 2 more fees for 35 dollars a pop that were not their this morning. They turn around and state ooo sir you must of have not notice...really that is funny because i was speaking with you guys this morning. OOO sir well it processed during the day and you missed it. WHAT!!! I will make sure that any one that i know doesnt do any type of business with this bank. The are manipulating the system and holding small purchases so that they can hit you with overdraft fees...so something that was 10 dollars is now 49 (because of their 39 Fee)...it is outrageous that they get away with it...real shame.They know what they are doing it is not about the customer its about making money off you by any means necessary.