CheapCaribbean.com Complaint - CheapCaribbean.com - WARNING better read the terms and conditions!!! - Booked Travel
Booked Travel - Complaint
I feel robbed by this company. There was absolutely no difference in Cheap Caribbean's price (Iberostar Punta Cana) and their web-site rates BUT I chose C. C. ONLY b/c you offered trip insurance. I know for a FACT that the Iberostar Punta Cana allows up to THREE (3) changes to your reservation with NO penalty. I had to change my reservation with Cheap Caribbean (C. C.) the FIRST time b/c I was told by C. C. to book on the wrong side (old, not renovated)of the resort. SO, I had to pay the penalty for that change even though it wasn't my fault.
The 2nd time I had to change the dates due to my fiance's grandmother having cancer (and eventually dying) so we moved our wedding date that was supposed to be in the resort but we changed it to a local venue for that reason. I felt that the 2nd time around that C. C. could have and SHOULD HAVE waived the fee as a courtesy. This company is greedy and taking advantage of peoples situations and not using the HUMAN side of a situation to be considerate.
I just had to make final payment and I can honestly say that I wish I could have cancelled my honeymoon but, once again C. C. is truly AWFUL to deal with in offering NO REFUNDS!!!