Dollar Rent A Car Systems, Inc. Complaint - Horribly mislead - car rental
KEY WEST, FLORIDA -- I rented a car in Key West and returned it to West Palm Beach. The estimated rental fee was $119, which was still higher then the online quote of around $70. When I returned the vehicle I was charged $271!!! This is absolutely ridiculous. Dollar car rental's website was very misleading along with the sales representative @ the store. They failed to inform me I would be charged more for dropping off at another location. There were many more headaches and complications with the services they so poorly provided. I called to verify I would be able to take the car back to Destin where I live and was informed there are no one way drop offs near there. That would have been nice to know before I rented the car. I had to drop it off in West Palm Beach and pay extra for that along with making other arrangements to get home. I feel I was mislead from the start of the rental agreement and I am very unhappy with the services provided.