Regal Car Wash Complaint - Stolen CDs at Regal Car Wash, Bowling Green, Kentucky
BOWLING GREEN, KENTUCKY -- I had my car detailed at Regal Car Wash on Scottsville Road in Bowling Green, Kentucky and when I got home 20 minutes later and inspected their work closely I realized my case of CDs that I kept in the passenger door pocket was missing. I called them and they denied that this had occurred and were quite unfriendly about it. They are part of a franchise chain and I called the home office who told me that they could do nothing for me and suggested I could file a claim on my homeowner's insurance. I lost about $300 dollars worth of CDs, and I have a deductible of $500 and no receipts for each single CD, so I'm out about $300. I retired from New York to Kentucky last year and thought I had left all the dishonest smarmy people behind, but I guess unethical people live here as well. An offer of some reimbursement and a sincere apology would have sufficed instead of a unfriendly denial of what had occurred.