Ashley Furniture Complaint - Loose screws and delayed tech's!!!
ALGONQUIN, ILLINOIS -- It all begins when they take your last dollar to guarantee delivery! I was told delivery would be the second of the month and it came minus my bedroom dresser, nightstand, and rails!! so they couldn't even put the bed together. They finally delivered the rails along with the night stand a week later and a week later finally put my bed together, two days later my bed falls apart, because screws aren't long enough!!! Call them, and ooh in another week they can come back to fix it!! so they say... two days later my dresser arrives!!! Thinking well one more visit and I'm done dealing with them. Guess what tech doesn't show!!! Let me guess I have to wait another week!!!! Oh wait theirs more my daughter trundle the knobs are falling off!!!! Screws are to short... WTF!!!