Clearwire Complaint - Open Fraud Confirmed
KIRKLAND, WASHINGTON -- The 4G WiMAX plan sells a service of up to <6 Mb/s download speeds. I am at the 11th month. I am adjustable and easy to satisfy, and have adapted to their service, which is maybe 1.2 Mb/s download speed max, ever.
Since 2 weeks ago, between 11 AM and Midnight, or even later, with the same functionality and equipment, the download speed is 25 kb/s, or 0.42 % of 6 MB. I am paying $45; this "speed" would cost $0.19. The frustrating NONO is that I have never even once received a response to my tickets, their chat room is always busy, thus support inaccessible, and when I finally reached tech support on the phone, they made me jump through bogus hoops (have been on the Internet since 1994).
The 25 kb/s situation is not changing. I can hardly use my browser. Have filed a complaint with the WA BBB, and will contact their Attorney General, too.
Just want every one to know, before paying for their falsely promised "service", what to expect.
According to what I have seen, this is OPEN FRAUD.
Troubles with Clear.com