KitchenAid Informative - Please!!!! Stop And Read Before Buy Any Kitchen Aid Or Whrilpool Appliances
We were very happy to have bought a new home and of course with new home goes top of the line( SO WE THOUGHT) Appliances.
So we bought French Door SS Fridge, Stove, Dishwasher, Whirlpool washer and Dryer from a CANADIAN Store Called the Bricks- PLEASE DO NOT EVER BUY FROM THEM, They are like Car Dealers- Nothing to do with you after you have paid the money.
Fridge (Stainless Steel) came dented a numerous places, the after a couple of days water dispenser stopped dispensing water and our nightmare started.
Teche who came ordered apart and after number of weeks he found out part sent was wrong. Another couple of weeks went by ( Parts ordered take weeks to come and nobody cares if Customer suffers)and right part was installed.
Next went the Whirlpool washer and its still down even after numerous Technical visits and two part changes.
We written, talked our to everybody we could and nothing. Suppose to the best appliance Company we still have to visit Laundromat to wash our clothes. What an Irony.
We personally feel Kitchen Aid is going the same way as GM and Chrysler - a no care Customer attitude. They may be hoping US Govt. will bail them out also.
So please buy simple and reliable company appliances, NOT KITCHEN AID or WHIRLPOOL, Please, and read reviews before taking this dangerous step- Not only its waste of money but unnecessary and big time stress.
This Company does not know the meaning of Customer Service at all and Management is oblivious to the plight of its customers. They have shifted this dirty task of Customer service to Call Centers.
PLEASE BE CAREFUL - MY PERSONAL INFORMATION TIP.