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Cheaptickets.com Complaint - Worthless - Airline Tickets
Airline Tickets - Complaint
Bought a return ticket for my son from Rome on 9/24. Plane was delayed two and one-half hours out of Rome and my son missed his connecting flight. Called Cheap Tickets to re-route my son and they wouldn't do a damn thing because they claimed the flight left and arrived on time. Sure, right, my son is going to lie so he can stand in line and catch a later flight in a country where he doesn't even speak the language. Absolutely will never do business with Cheap Tickets again. Pathetic!
Comments:
Posted by Ben There on 2010-09-24:
Was your son traveling on one ticket? If that is the case, only the airline can change your ticket if you are enroute. He will not be the first American to have to talk to someone at an Italian airport... They speak English there.
Posted by The_Judge on 2010-09-24:
Why o why did your son not just talk to the airline involved and get rebooked on the next flight? Cheaptickets are of no help in this situation. Buy direct also.
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