Midas Complaint - Scare Tactics
LOS ANGELES, CALIFORNIA -- I am about to go on a long road trip, so I took my car into a nearby Midas to get an oil change and free tire rotation, as well as two new tires if they felt I need them in the front cause it's front wheel drive and they are significantly bald.
I dropped my car off and they said they'd call me before doing any work. I got home about an hour later and they soon called. The guy said my car needs several repairs adding up to $1300. I told him I cannot afford that and the car is barely worth that much. He told me he will do the main repairs, which were two new front rotors and pads and a brake fluid flush, because it was contaminated. These repairs, he said, were necessary for the car to be safe and totaled a $530 after tax/everything. This did not include the tires I wanted even though the front ones are very bald. I said OK do the repairs because he made me feel like 'THEY HAD TO BE DONE OR MY CAR AND SAFETY WOULD BE IN GRAVE JEOPARDY'.
I asked a buddy, who knows more about cars than me (which isn't hard to do), about Midas' price and if it was really an emergency. He didn't get back to me until an hour later after the repairs were almost done, but he said it is very unlikely I needed new rotors. Now neither him or I know the truth about how bad my rotors or pads were, but the point of all this is I feel like they pressured me into those repairs by making them seem much more serious then they were. They charged me $530 (front rotors, front pads, and a brake fluid flush) and didn't even put two new front tires like I wanted. Also, labor costs a fortune here, the mechanic I used one months earlier was $50 or $60 an hour; MIDAS CHARGED $200 FOR LESS THAN AN HOUR AND A HALF OF WORK!
AND I KNOW BUYER BEWARE AND I AM TO BLAME FOR SAYING YES BUT MIDAS DID NOT SHOW ME THE OLD ROTORS OR PADS AND THERE DID EXAGERATE THE EXTREMITY AND NEED TO REPLACE THEM. THESE SCARE TACTICS ARE UNETHICAL...
SO I THINK PEOPLE SHOULD NOT HAVE ANY REPAIRS DONE AT MIDAS, OR ANY MECHANIC, UNTIL THEY SEE THE OLD PARTS AND GET A SECOND OPINION IF POSSIBLE BECAUSE MANY WILL TRY AND SCARE YOU TO GET REPAIRS THAT AREN'T AN EMERGENCY. I SHOULD HAVE LOOKED AT MY OLD PADS AND ROTORS MYSELF BEFORE AGREEING AND AS FOR THE 'CONTAMINATED BRAKE FLUID', I DON'T EVEN KNOW WHAT THAT MEANS SO I SHOULD HAVE RESEARCHED IT BEFORE GETTING THE REPAIRS.