Public Storage Complaint - Public Storage-Compliant
LORTON, VIRGINIA -- My older brother stored many of the household items from our fathers house after his death at a Public Storage facility. He paid regularly, in cash and put up with demands for larger amounts be paid on the unit for several years. He died in 2003 and because I did not have either the time to take everything out and discard the trash and find out exactly what he had saved plus the fact that I had added to what was being stored I began a policy of OVERPAYING the amount due every month. This facility has not accounted for the overpayments, has been threatening every month to "sell-off" the contents of this storage, has routinely cut off my locks and replaced with their own. I have not been able to do anything as I am homeless BUT HAVE A FULLTIME JOB< to move any of the stuff to another storage facility so have had to endure their threats, etc. I find the business practices less than honest and ethical, if possible do not do business with the Lorton, VA facility.