Discover Card Complaint - HORRIBLE CUSTOMER SERVICE!
Discover Card called my home asking to speak with a person who no longer lives with me and hasn't lived with me for over one year. I do not own a Discover Card, never have owned one and had nothing to do with the call. I was just unlucky enough to answer my own home phone. Then they kept asking for a phone number. The tone of the operator's voice was truly aggressive and truthfully scary. I told them I didn't know how to help them and that I was rushed to get my two very young children to Kindergarten. The operator was sarcastic and scary. That's all I know. I have no idea what the phone call was about and it also had nothing to do with me. I again have no Discover Card, never have, and at this point never will. If their customer service is so rude as to not ever say they are sorry for disturbing me when I've explained how rushed I am with my children, sorry that they are continuing to ask me for information I don't have to give them, then I would be crazy to ever have a Discover Card of my own. They even asked me to give the other person a message which was totally inappropriate. When all you do is answer your own home phone and people like that are on the other end it makes me not want to have a phone at all. This was none of my business and the minute they heard I wasn't the card owner they should have said they were sorry and hung up. Discover Card according to my own experience with them has terrible, scary and aggressive customer service even to innocent people who don't own their card. The supervisor was just as bad, so all I know is I'm leaving Discover Card alone!