Discover Card Complaint - HORRIBLE!!!!!!!!!!!!!!!!!!!
Their website messed up apparently in the middle of me scheduling a payment for a month later. A payment went out the wrong month and overdrafted my bank account. I called immediately when I saw it and even my bank. My bank charged an overdraft fee to which they gave me it back and Discover of course couldn't get payment so I was returned my funds. Little did I know from no one telling me anything that it would go in again for payment. As soon as I saw it I called them and the person said it will go in 2 times and if not paid the money will return to you. Well of course my bank charged an overdraft fee again to which this time I couldn't get it returned. The woman at my bank said it's wasn't their fault, to go after Discover since it wasn't authorized, she said most companies will send it 3 times. I said your kidding, the woman I had talked to said 2 times. I got home and called the bank and asked to do a stop payment on the thing, since I was getting overdrafts from them and already $35 in the hole with the bank because of Discover's tricks. I called Discover to complain and see about getting my overdraft fees returned to me since my bank wouldn't. Well Discover wouldn't and she said we send it up to 3 times, I said I was told it was 2 times, she said no it's 3 times. So I said now my bank will slam me for $70 for you idiots sending in a 3 payments in a weeks time when I clearly don't have the money in there this month for it. I called my bank back and asked about doing a stop payment, I said I am getting slammed with fees from you because of them. She put it in and waived my fee, so hopefully I don't get slammed with another $35 fee from my bank, I just checked my account and the payment is trying to process. I am sooooooo sick of Discover, once my balance is paid off, that's it no more Discover for me. (I have been a customer since 1995.)