Window World of Springfield Complaint - Installation not Warrantied
AGAWAM, MASSACHUSETTS -- We had 15 windows and a slider installed in August 2010. The windows seem to be OK but the exterior wrapping job was inferior. The slider was totally installed incorrectly. After having the owner confirm the problem we still have not been able to rectify the problem. We have made repeated calls and appointments to only have the installer not show. This is now the beginning of October and no confirmed date for repairs are anticipated. It is costing us money every time we take a day off work to only have them not show. I suggest never doing business with Window World from Agawam as they don't guarantee their installers workmanship. had they addressed this issue immediately I would have been satisfied. 2 months and still no solution? Now I'm upset and can never recommend this company. Find a respectable contractor for your own good.