LaQuinta Inns Complaint - Dirty, run down rooms
PIGEON FORGE, TENNESSEE -- The hotel room was reviewed on the internet and it looked good. Upon our check-in at LaQuinta in Pigeon Forge, TN on Sunday, Sept 20, 2010 we immediately noticed a severe foul order in room 200. I went to the front desk and asked for some spray. We then went to dinner and bed early. The odor was so bad that we could not sleep and the carpet was filthy dirty. We were traveling with 2 handicapped ladies and a small dog so moving was a major task. I got up and opened the window to get some fresh air but the bugs came in so I has to reclose it. After a sleepless night and my sister coughing all night from allergies, my husband left at 6:00 A.M. and obtained a room for us in another hotel. We then checked out and moved. This is totaly unacceptable service, and we have stayed in LaQuinta Hotels several times before and had a wonderful experience.
With all of the diseases in today's world a dirty hotel is the last place I want to be. Also the commode would not flush properly and was nearly falling over in the floor.