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Interval International Complaint - Interval international and the string-along game - Vacation week exchanges
Vacation week exchanges - Complaint
We feel the need to warn others of the unscrupulous exchange practices ot II. We have been members of II for 10+ years and Have 2 Marriott weeks, plus one other banked for exchange.
I wanted a tropical vacay this Winter, so payed an extra $139.00 (over the $180.00 yearly dues) in July to have a "pending exchange" request. All I have received are annoying evening phone calls from interval staff trying to solicit 3 years of advanced interval dues a year before they are due. No offer of an exchange and I have requested 20+ locales over 5 wks. I have attempted to exchange about 10 times over 10 years and only found marginal sucess 3 times. Usually offered shabby facilities off-season or forced into accepting a "Getaway" vacation for $500.00-$1,500.00 per week when down to the wire. Buyer beware!
I wanted a tropical vacay this Winter, so payed an extra $139.00 (over the $180.00 yearly dues) in July to have a "pending exchange" request. All I have received are annoying evening phone calls from interval staff trying to solicit 3 years of advanced interval dues a year before they are due. No offer of an exchange and I have requested 20+ locales over 5 wks. I have attempted to exchange about 10 times over 10 years and only found marginal sucess 3 times. Usually offered shabby facilities off-season or forced into accepting a "Getaway" vacation for $500.00-$1,500.00 per week when down to the wire. Buyer beware!
Comments:
Posted by Slimjim on 2010-09-28:
My parents had a time share once and we used these guys for a couple years. Everything you say sounds about right, just a little more pricey now. They did always try and get him to renew the membership ridiculously early.
Posted by LizzieT on 2010-09-28:
My parents have interval as well and it's pretty pointless. We try to book trips months in advance and it's either unavailable or only 1 bedrooms are available. They are owners of the Westgate-Planet Hollywood in Vegas for 2 years and STILL unable to get a room there! And they have the nerve to ask my father if he would like to renew his membership for 2 years in the sum of $800! Pointless and very frustrating!
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