Vitacost Complaint - Misleading pricing at Vitacost
Ordered my usual from Vitacost and twice received price confirmation; once while completing the order, again in confirmation email. Next day, received a shipping notice quoting different price. Phoned immediately and spoke with a nice woman. I explained about the price difference in the space of one day, however she could offer me no relief and did not change price back to the original. Said the higher price was the correct one and "something happened." Told me I could refuse shipment when it arrives. Told her I did not want it.
Difference was only a few dollars, however my card had already been charged by the time I was informed of the true price. I never agreed to that price. Quite deceptive.
Had not had such problems with them before. Will not be ordering again.
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