Starbucks Complaint - No Feta Cheese in Breakfast Wrap
SCOTTSDALE, ARIZONA -- I never thought I'd be writing a complaint about Starbucks. I have always enjoyed their coffee and I think they have great customer service.
I went to Starbucks on my break today to get an iced latte and something to eat to hold me over until lunch. I haven't tried any of their breakfast sandwiches or wraps before. I noticed one wrap looked good: feta cheese, spinach, and egg whites served on a whole grain tortilla. It sounded yummy and pretty healthy.
Since I was on break, I had to grab my food and coffee and run back to work, so I wasn't able to check to see if my order was correct. The wrap was a little burnt on the outside. As I was eating it, I realized there was no feta cheese in it. There was also little spinach in it. The wrap was mostly an egg white. I was starving, so I did manage to eat it all.
I do plan on going back to Starbucks after work to let them know that I did not get any feta cheese in my wrap. I am sure that they will make amends so that I will return again. There's been a few times that they have screwed up my drink order and they always apologize and give me free drink coupons. I will keep you posted on their response.
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