Gold's Gym International, Inc Complaint - South Beach Gold's Gym is the worst
MIAMI BEACH, FLORIDA -- Very poor service, unprofessional managers/owners, few group fitness classes, poorly kept, closed often due to flooding and NO REFUND for the days that they are closed.
If you attempt to engage them through their website you get no response. If you attempt to engage the owners in person they are extremely unprofessional. When one such manager treated me outrageously rude I asked to speak to his manager. He lied and said he had no manager and would not even give me his name. It turns out he did have managers and they made many excuses for his behavior.
There's a reason why they lock you into a confusing two year long contract. If people were allowed to renew membership month to month they would never come back.
Their contracts are intentionally confusing, most of the managers can't even interpret them correctly, if you can even distract them from their solitaire game long enough to talk to you.