Bank of America Complaint - BOA Credit Card Hoders Beware
Bank of America is what it is, I understand this. That does not excuse indifference and apathy to customers and their respective situations and needs. I say do not like BOA, they taught me long ago they did not care about my individual business, I strive not to use their services and actively encourage other not too. I am upset because my CC account of 13+ years was transferred to them (all the accounts of this type were) from Citibank. And although I have had a record of paying on time for years on this card, after I asked to add someone they reviewed and closed the account on the spot. My credit had its deficiencies and struggles, but it was literally 11 months from any lates on any accounts (we had struggled with the mortgage for a min). I had a transaction denied and found out that the account had been canceled. Not even a call. And so after talking with them and being told that it wasn't up to snuff, I was let go. My balance was 1/5 of the total allowed on the card by the way. There are much better banks out there with better attitudes toward loyal and consistent customers. Find them, be careful and plan well.
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