Priceline.com Complaint - Don't Use For Reservations Of Any Kind!!!!
NORWALK, CONNECTICUT -- They said "must have been a computer glitch...oh well...you have to pay it anyways" Here's my story:
In August, we were taking a trip and needed a rental car. I went to Priceline.com and put in a bid of $14. It said I entered my CC information in wrong. I entered again..still wrong (but the info was actually correct) so I deleted all the fields and reentered the information and it said "Congratulations, your bid of $21 has been accepted"...WHAT??? I called them and the customer service representative said "Must have been a computer glitch..oh well..you have to pay it anyways"....They say I agreed to raise my price to #21 by initialing the contract page disclosing the $21 per day...IT NEVER WENT TO THAT PAGE AFTER ENTERING IN MY CC INFORMATION THREE TIMES!!!!
I was never offered the option to purchase a rental car at the rate of $21 per day because of this obvious COMPUTER GLITCH....don't use this company. Complete rip off!!!
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