Lowes Complaint - Horrible Service - Total Waste Of My Time
1625 11TH AVE NW, WASHINGTON -- Loews Issaquah Wa store. About 6 weeks ago, We tried to make an appointment with the kitchen cabinet dept. every time we called that dept. the phone just kept rang and rang, after 1 1/2 week, it took another dept head walked over to the kitchen cabinet dept to made me an appointment So we got an appointment a few days later with this woman Miranda. We spend more than an hour to draw up the pictures, lay out. With the counter top that we like, it's going to be at least $11,000 without installation, she said she will finalize the layout cabinets detail and call us back. after a week with no phone call, we saw her in the store, she said she is still working on the project. well, I can not believe after 4 weeks now, not a phone call. I have never deal with a company just make you wait and not even a courtesy call, they just don't care. I don't know how can Loew's run a major dept. like that.
I need to find out how to contact the main office to complain. Total wasted of our time. WHAT A JOKE!! I think I waited long enough, time to shop somewhere else.