A & E Factory Service Complaint - Don't Trust A & E Factory Service!
I purchased a Whirlpool Electric dryer on 8-8-10. It has 4 heat settings-the main reason I bought this model-and the only setting with heat was "High" setting. Called Lowe's, they sent A&E out and tech told me electric dryers are either on or off! He said I wouldn't get much difference between each setting and even mentioned a "dummy switch". The tech never checked the dryer and insisted there was nothing wrong with it.
Then I Called Whirlpool and they sent "Diamond" repair service. I was right, it had a bad dial.