Mohawk Carpet Complaint - Dog Urine Causes Mohawk Carpet To Delaminate
DAYTON, OHIO -- Recently we noticed carpet fibers on the floor and checking further I noticed carpet fibers coming out in the seams. When I pulled on the carpet it completely came lose from the backing. A representative from Dalton Georgia where we purchased the carpet came out and said " Your carpet is delaminating. I will call the mill. The mill sent out an inspector that was like Bill Nye the science guy. The mill informed us that the inspector found dog urine in the seam. That's why the carpet was coming apart.
The inspector did not check all the seams and since when does dog urine cause your carpet to fall apart. I don't remember the salesman telling us not to let our dog pee on the carpet or it would fall apart. They will not honor our warranty.