Great Spa Escapes Informative - Call and resolved
The third party distributor is handling request for refunds on these cards. To see if your card verifies you will need to inquire at 678-528-7680. This is a recorded message follow the directions give and fax to InComm the required documentation. Within the same day I received an email back regarding my gift card had qualified for refund with directions on how to receive and exchanged gift card replacement.
This was very pain less and was quick. I have all the trust in the process and will be taken care of.