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Lenovo Complaint - Competitors are Beating you
Complaint
I bought a Lenovo laptop for School about a year ago. One of the people I work with said Lenovo was a good laptop. I just had the computer just under a year when the Hard drive went out and that the keys started falling off as well. I called Levono, thinking it was under a year I could get a replacement. Instead, they told me they couldn't fix the keys because it was over the 3 month period. Which to me, if the keys started falling off under a year of having it, the laptop seems like crap. First off, the laptop is way over priced. I expect that from a laptop I buy at Walmart not through a website which is competing with Dell and HP. It was a waste of money and time. Instead of buying a Lenovo this time I bought a Dell. Which seems to be less junk. Secondly, If a customer comes to you saying the keys are falling off and the hard drive, give them a replacement laptop. It's horrible service not to fix something that a person bought under a year of having.
Comments:
Posted by Anonymous on 2010-10-01:
Good luck with Dell.
Posted by CaptainSpaulding on 2010-10-01:
Lenovo is CCJ (Cheap Chinese Junk).
Unfortunately, so is Dell!
Unfortunately, so is Dell!
Posted by jktshff1 on 2010-10-01:
From my end, Levono, has been great for me. It must depend on the model. I've had several IBM Thinkpads, and never had a problem that I did not cause.
Posted by Anonymous on 2010-10-01:
Jktshff1, same here. My Lenovo laptop is about 3 years old.
Posted by jktshff1 on 2010-10-01:
I've been thru 4 or 5 of them. Workhorses. Usually get rid of them when the technology and programs on them get old and have trouble doing updates etc. or just run out of memory. My toy LT is a HP touchpad..fun, but not for work.
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