keepsake magic Complaint - Never Sent Product...Shop Elsewhere!!

Review by bunnyhead on 2005-03-02
PENNSYLVANIA -- I purchased a set of address labels from this company on 11/18/04. I again purchased another set of labels on 1/20/05. Before I made my 2nd purchase, I inquired as to why I did not receive my first order. I was told that the first order was sent to the wrong address but they would ship it out again along with my 2nd order. As of yet, I have not received either order. I emailed and called the company numerous times to no avail. I sent a complaint to the BBB and I am going to post this on any consumer site that I can find. Do yourself a favor and avoid this company. They may be a couple of dollars cheaper but what good is it if you never get your product?
Comments:2 Replies - Latest reply on 2005-03-07
Posted by jumbalaya on 2005-03-03:
My question is why would you order the second time when you didn't receive the first order? At least you didn't select 4 or 5 times like one of the resident "experts" on here then complain you got 4 or 5 of the same products.
Posted by greenorb27 on 2005-03-07:
I ordered again because I spoke to them and they said that they send the original order to the wrong address. Since, I was ordering again, they were going to send the first order again along with the second order.

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