Ashley Furniture Complaint - Nitemare dining room set
NEW JERSEY -- I purchase a dining room set with china, when they delivered it it looked like it had been refurbished. broken chairs, table scratched, china draw broken, attitude from the delivery guy. I been complaining ever since I got my furniture and Wade every-time I speak to him doesn't know whom I am..I was promised an exchanged, when I called up for my delivery date, it wasn't on the computer again I call so call Wade from the warehouse in North Brunswick-NJ and he again didn't know what I was talking about. he put us on hold for a long time, came back and asked me for my email address,. this time he tells me he doesn't approve exchanges, he put in an exchange again and promised to call me by Sunday.
I will hire an attorney by Monday, if they do not call me back by Sunday..I have a bedroom set coming in on 10-17- and I will cancel the order..and slap them with a law suit.
Chairs arrived broken and damaged