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IOffer Complaint - IOffer allow delinquents to post as legitimate sellers. iOffer is a scam
Complaint
CALIFORNIA -- IOffer is a scam run by street gangs delinquents that take no responsibility for the quality or honesty of their sellers. I purchase a pair of boots from their site at the cost of $218. after a few days of not getting any information from the seller I contacted Pay pay for a refund. I was told that as long as I have a tracking number they wouldn't give a refund. After 3 weeks I receive a box with a pair of USED old boots "not before I have to sign for the delivery"
I contacted iOffer but they never had giving me an answer as to why they let this delinquents post on their site!. iOffer is as guilty as the delinquent that run freely under their control on their site, posting as legitimate business when in fact are a bunch of the thief protected by iOffer.
In retaliation of my complains iOffer had deleted all my notes/complains from their site, and had put my account under review because of the complain.
On the last note from iOffer they informed me the the seller has been suspended from iOffer for "violating iOffer's policies" but that I should contact the seller for a refund (pathetic) !!!!!!!!!!!!!!!!!!!!!!!!!!
I wouldn't recommend this site anybody, you are much better protected at E-bay. There If you purchase an item and you pay with Pay pal they an the item is not as describe Pay pal will refund your money, but they do not cover you if you purchase an item in any other site.
My recommendation is never to use iOffer.. they are a bunch delinquents that protect other delinquents.
See below iOffer response to my complain
Your request (#89032) has been updated.
To review or comment on the request, follow the link below:
http://help. ioffer.com/tickets/89032
Andy iOffer, Sep 30 00:15 (PDT):
Unfortunately, the seller of your purchase has been suspended for violating iOffer's policies. Please contact the seller by email to request a tracking number or a refund. Sellers are responsible for sending items. iOffer provides sellers stores, we do not handle sales of items, receive payments or ship items.
The seller's registered email address is: mdll2010@live. cn
You may have recourse if you paid by credit card via PayPal, Mpayy, Amazon Payments, or Google Checkout. To file a dispute using these services, please visit the site where you originally made your payment.
For credit card purchases, call your bank or card company to request a charge back.
For other services, please contact their customer service for assistance.
Please review our Buyer Safety Guide for online fraud resources: http://www.ioffer.com/entries/show/27763?type=tips
I contacted iOffer but they never had giving me an answer as to why they let this delinquents post on their site!. iOffer is as guilty as the delinquent that run freely under their control on their site, posting as legitimate business when in fact are a bunch of the thief protected by iOffer.
In retaliation of my complains iOffer had deleted all my notes/complains from their site, and had put my account under review because of the complain.
On the last note from iOffer they informed me the the seller has been suspended from iOffer for "violating iOffer's policies" but that I should contact the seller for a refund (pathetic) !!!!!!!!!!!!!!!!!!!!!!!!!!
I wouldn't recommend this site anybody, you are much better protected at E-bay. There If you purchase an item and you pay with Pay pal they an the item is not as describe Pay pal will refund your money, but they do not cover you if you purchase an item in any other site.
My recommendation is never to use iOffer.. they are a bunch delinquents that protect other delinquents.
See below iOffer response to my complain
Your request (#89032) has been updated.
To review or comment on the request, follow the link below:
http://help. ioffer.com/tickets/89032
Andy iOffer, Sep 30 00:15 (PDT):
Unfortunately, the seller of your purchase has been suspended for violating iOffer's policies. Please contact the seller by email to request a tracking number or a refund. Sellers are responsible for sending items. iOffer provides sellers stores, we do not handle sales of items, receive payments or ship items.
The seller's registered email address is: mdll2010@live. cn
You may have recourse if you paid by credit card via PayPal, Mpayy, Amazon Payments, or Google Checkout. To file a dispute using these services, please visit the site where you originally made your payment.
For credit card purchases, call your bank or card company to request a charge back.
For other services, please contact their customer service for assistance.
Please review our Buyer Safety Guide for online fraud resources: http://www.ioffer.com/entries/show/27763?type=tips
Comments:
Posted by unhappy999 on 2010-10-03:
I never heard of this site. I would not buy clothing or boots from people I do not know. You never know what you are going to get as you found out.
Posted by Skye on 2010-10-03:
I don't know why you think the site is run by a bunch of street gang delinquents, but from what I've read, anyone can use the site to buy, sell or trade.
What did the description of the boots say? Did they ad say they were brand new? If they did, but you received used boots, you have options, according to the page of terms and conditions. Read through it. Hopefully you can resolve this issue.
What did the description of the boots say? Did they ad say they were brand new? If they did, but you received used boots, you have options, according to the page of terms and conditions. Read through it. Hopefully you can resolve this issue.
Posted by jktshff1 on 2010-10-03:
Never heard of them either, but they seem to be on top of things suspending the seller, and explaining your options. Their responsibilities are clearly spelled out in their "User Agreement" and seem pretty clear.
"iOffer is only a Venue: Our Site acts as an open marketplace for users to buy, sell and negotiate the purchase and sale of goods with other users. iOffer only provides a service and is not involved in any transaction between buyers and sellers who use our Site. There are risks that You assume when dealing with foreign nationals or those who may be acting under false pretenses. You agree that all of these risks are borne by You, and not iOffer. iOffer does not control the behavior of users on the Site or the information provided by other users that is made available through our Site. As a result, iOffer does not guarantee or endorse the authenticity, quality, safety, or legality of any items offered or sold, the truth or accuracy of any listings, or the ability of sellers to sell items or of buyers to buy items. We cannot assure that all transactions will be completed. Additionally iOffer does not guarantee the ability or intent of users to fulfill their obligations in any transactions.
FOR EVERY TRANSACTION THAT IS COMMENCED THROUGH OUR SITE, YOU MUST MAKE YOUR OWN INDEPENDENT DETERMINATION REGARDING THE STATEMENTS, PRODUCT DESCRIPTIONS OR THE REPRESENTATIONS OF THE OTHER PARTY AND THE PARTY’S ABILITY TO PAY FOR OR DELIVER THE GOOD(S) OFFERED. PLEASE USE CAUTION, COMMON SENSE, AND PRACTICE SAFE TRADING WHEN DEALING WITH OTHER USERS OR OTHERWISE USING THE SITE!"
"iOffer is only a Venue: Our Site acts as an open marketplace for users to buy, sell and negotiate the purchase and sale of goods with other users. iOffer only provides a service and is not involved in any transaction between buyers and sellers who use our Site. There are risks that You assume when dealing with foreign nationals or those who may be acting under false pretenses. You agree that all of these risks are borne by You, and not iOffer. iOffer does not control the behavior of users on the Site or the information provided by other users that is made available through our Site. As a result, iOffer does not guarantee or endorse the authenticity, quality, safety, or legality of any items offered or sold, the truth or accuracy of any listings, or the ability of sellers to sell items or of buyers to buy items. We cannot assure that all transactions will be completed. Additionally iOffer does not guarantee the ability or intent of users to fulfill their obligations in any transactions.
FOR EVERY TRANSACTION THAT IS COMMENCED THROUGH OUR SITE, YOU MUST MAKE YOUR OWN INDEPENDENT DETERMINATION REGARDING THE STATEMENTS, PRODUCT DESCRIPTIONS OR THE REPRESENTATIONS OF THE OTHER PARTY AND THE PARTY’S ABILITY TO PAY FOR OR DELIVER THE GOOD(S) OFFERED. PLEASE USE CAUTION, COMMON SENSE, AND PRACTICE SAFE TRADING WHEN DEALING WITH OTHER USERS OR OTHERWISE USING THE SITE!"
Posted by PepperElf on 2010-10-05:
"I should contact the seller for a refund"
try contacting paypal again now that you have the item
try contacting paypal again now that you have the item
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