Mossy Nissan-El Cajon Complaint - If you sell a new car twice - Is it still new?
EL CAJON, CALIFORNIA -- I had walked into Mossy Nissan, El Cajon, interested in buying a new Xterra. while looking around the new lot, the salesman encouraged me to look at about a dozen "new / used" Xterras in the other section of the lot.I asked, "where they came from, why only 200 miles or so on them?" He said, Well, people just change their minds and get something else, but that's to your advantage, you will save about $1000.00. I told him, no that I would rather get a new one. I then finally found what I wanted in the new lot, so I decided to buy. I had also traded in my existing vehicle. They had qualified me on the spot (which took approx. 2-hrs). Finally they said "no problem, you're approved. We do our own in house financing". After wading through all the paperwork, I finally drove home in my new Xterra. Approximately 1 1/2 months later, I get a call from Mossy Nissan they said, " We need more money, we made a mistake, we financed you on too low of an interest rate". I explained to them that I had a contract, and that they can not change the contract, it's signed. They kept calling and harrassing me, calling every day for the next 3 weeks, to sign a new contract at a higher rate or bring back the vehicle. They threatened to "reposess the vehicle" if I did not do what they said. To avoid credit problems and further harrassment to my family, I finally returned the vehicle and retrieved my trade-in. To this day, I still receive special invitations and congradulation cards and oil change cards from Nissan. I guess they think I still own the vehicle. I will never buy another car at lest without obataining my own financing first. Now I know why they had so many "New / Used" cars in the lot and they were trying so hard to sell them. I am still curious though: What happened to the $1,500.00 rebate from the factory that they received when I purchased the vehicle? Did they keep it? Sure, they passed the savings to me, but I had to return the vehicle.