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Best Buy Complaint - Guilty till proven innocent
GLENDORA, CALIFORNIA -- We were accused by the Glendora Ca. Best Buy of intentionally breaking our own 60 inch Sharp Aquos in order to void the extended service plan, what a ripoff.
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Posted by MRM on 2010-10-04:
Wow, a broken 60" tv!
Posted by Inat on 2010-10-04:
i'm interested in this.... how did it break and how does that void an extended warranty?
Posted by Anonymous on 2010-10-04:
If that is the actual language used by Best Buy I'd be upset too.
Posted by Skye on 2010-10-04:
What did Best Buy say to you? Details would help.
Posted by idontthinkso on 2010-10-04:
While it's rude of a store to reply to a warranty request with accusations.. your post left too little details to make a judgment on the issue. That speaks poorly of your claim of abuse. If you want to vent, glad to have been of service. If you want action, or to warn people of bad service and/or possible illegal activities, you need to fully state the happenings.
Being in customer service, the simple fact is, 99% of people who attempt warranty fraud cry foul when confronted. This is not to say every claim is false. This is also not to say that the reseller was correct in this very instance. But every scammer that I have dealt with has yowled like a Cat with it's tail in a Rat trap.
You want sympathy? Give us more than "HOW DARE THEY?!?!?"
I think Best Buy is a crap company, that abuses their workforce and has a VERY questionable history of service provided. But even I found your note here questionable... at Best..
Posted by bcd on 2010-10-04:
Did the TV malfunction, or is it damaged?
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