Progressive Auto Insurance Complaint - Appalling Service - Auto Insurance
My son was hit by a 2009 Jaguar insured by Progressive. But it gets better-the guy was DWI and ended up arrested. My son's car was his dream car of only two months. He saved forever for it and now it is totaled. To replace the car would take around $9000. We've looked for comparable cars on many websites and that's the going rate. Progressive repeatedly refuses to talk to me, the holder of the policy, preferring to harass my 21 year old son whose car is now totaled. They gave him a rental for four days, I guess to try and force him to accept the offer.
They do not call back promptly, they do not return calls on a timely basis and now there is the very real possibility that my son will lose his job because he cannot get to work and he cannot afford to buy a new car. It would seem since it was THEIR client who was DRUNK at 6:30 in the evening and driving in north Dallas that hit not one but TWO CARS, that Progressive should just cough up the money. This is why people hire lawyers and why lawyers get rich.