T-Mobile Complaint - T-mobile lets me down once and for all
I was a loyal T-mobile customer for 5 years and long story short they scammed me with billing which has cost my an unnecessary $200+
I had T-mobile representatives flat out lie to me about policies to get more money from me. It is a shame that their customer service and customer loyalty is ZERO.
After being fed up I decided to change phone companies and even this cost me money after more lies from T-mobile reps.
I went in to my local T-mobile store and was told that if I canceled once a my billing cycle ended I would not be charged anything..FALSE!
And what a surprise when the bill came..I was told this information by two different people. Must be just another way for them to make money.
I will never use T-mobile again